Privacy Policy
At Hued Up, we value trust, transparency, and thoughtful design in every experience, including how we handle your information.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, products, and services.
1. Information We Collect
We may collect the following types of information:
Personal Information
Including:
- name
- email address
- phone number
- shipping and billing address
- payment-related information
- account details
Device & Usage Information
Including:
- browser type
- IP address
- device identifiers
- pages visited
- interactions with our website
- cookies and analytics data
Beauty Experience Data
Where applicable, we may collect limited information related to shade preferences, virtual try-on interactions, or product selections to improve customer experience and personalization.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Improve our products and website experience
- Personalize beauty recommendations and digital experiences
- Communicate updates, promotions, and service-related information
- Maintain website security and prevent fraud
- Comply with legal obligations
3. Marketing Communications
If you opt in to receive marketing communications, we may send:
- product updates,
- launches,
- promotions,
- beauty content,
- and brand news.
You may unsubscribe at any time using the link included in marketing emails.
4. Cookies & Analytics
Hued Up uses cookies and similar technologies to:
- improve website functionality,
- analyze website performance,
- remember preferences,
- and enhance user experience.
You may manage cookie preferences through your browser settings.
5. Sharing of Information
We do not sell your personal information.
We may share information with trusted third-party service providers involved in:
- payment processing,
- shipping and logistics,
- website hosting,
- analytics,
- customer support,
- and marketing operations.
These providers are only given access to information necessary to perform their services.
6. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect your personal information from unauthorized access, misuse, or disclosure.
However, no digital platform or transmission method can guarantee absolute security.
7. Your Rights
Depending on your location, you may have rights to:
- access your personal data,
- request corrections,
- request deletion,
- object to certain processing activities,
- or withdraw consent where applicable.
To submit a privacy-related request, please contact us using the details below.
8. Data Retention
We retain personal information only for as long as reasonably necessary to:
- provide services,
- fulfill legal obligations,
- resolve disputes,
- and maintain business operations.
9. Children’s Privacy
Hued Up does not knowingly collect personal information from children under the age of 13.
If we become aware that such information has been collected unintentionally, we will take reasonable steps to delete it promptly.
10. International Users
As Hued Up operates across multiple regions, your information may be processed or stored in countries outside your place of residence.
By using our services, you acknowledge and consent to such transfers where permitted by law.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
Updated versions will be posted on this page with a revised effective date.
12. Contact Us
For questions or privacy-related requests, please contact:
Hued Up
Email: support@huedup.co